Privacy Policy:
Last Updated: 15 OCT 2025
1. Introduction
Creative Appliance Gallery (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide to us when visiting our website, contacting us, or making a purchase.
By using our website, you agree to the terms described in this policy.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
Provided directly by you when you:
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Make a purchase or request a quote
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Fill out a contact or subscription form
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Register for an account or request warranty support
This may include your:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Payment information (processed securely through approved third-party providers)
b) Non-Personal Information
Collected automatically through your use of our website, such as:
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Browser type and version
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Device information and operating system
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IP address and general geographic location
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Pages viewed, time spent, and referring links
3. How We Use Your Information
We use the information collected for the following purposes:
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To process and fulfill your orders or service requests
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To communicate order updates, delivery information, and customer support
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To respond to your inquiries or feedback
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To improve our website, services, and customer experience
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To send promotional updates or newsletters (only if you have opted in)
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To comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
4. How We Protect Your Information
We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction.
All online transactions are processed through secure and encrypted payment gateways.
Despite our efforts, no electronic transmission or storage method is completely secure. You share information with us at your own risk.
5. Sharing Information with Third Parties
We may share limited information with trusted service providers who assist us in operating our business, such as:
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Delivery and installation partners
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Payment processors and financial institutions
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IT and website maintenance providers
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Warranty and manufacturer service partners
These third parties are required to protect your information and use it only for the purpose for which it was shared.
We may also disclose your information when required by law or to protect our legal rights.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website performance.
For more details on how we use cookies and how to manage your preferences, please review our Cookies Policy.
7. Your Rights and Choices
You have the right to:
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Access or request a copy of your personal data
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Correct or update inaccurate information
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Withdraw consent for marketing communications at any time
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Request deletion of your personal information, where applicable by law
To exercise any of these rights, please contact us using the details below.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
9. Links to External Websites
Our website may contain links to third-party websites (e.g., manufacturer pages, delivery services, or financing partners).
We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Updates to This Policy
We may revise this Privacy Policy periodically to reflect changes in our practices or applicable laws.
Any updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:
📧 info@creativeappliance.ca
📞 +1 (902) 481-3313
📍 Creative Appliance Gallery
14-51 Raddall Ave, Dartmouth, NS B3B 1T6